Terms and Conditions


Purchase of any service/s from Permits and Visas Services is conditional upon you reading and accepting all of the terms and conditions in, and linked to, the Terms of Use, Terms of Service and Privacy Policy, as they exist at that time.

We confirm that if you make a payment to us including an online payment the Transaction currency will be AED. Permits and Visas will accept the following methods of payment, Cash, bank transfer and online payment. The following cards will be accepted for online payment, credit cards including Visa and Mastercards and debit cards displaying the visa sign.

We confirm the country of domicile of Permits and Visa operations is the United Arab Emirates. If you are paying through a card with foreign currency, we confirm that the exchange rate that would be applied would be that of the originated card’s issuers bank.

Permits and Visas Services will deal with all countries but will not deal with the OFAC sanctioned countries.

Read More Terms & Condition:

It is mutually agreed as follows:

In consideration of the internecine agreements and promises contained herein and for other good and valuable considerations the receipt and sufficiency of which is hereby acknowledged, the parties agree as follows;

It is hereby agreed that the clients appoints Permits and Visas Services for complete preparation of his/her file for the purpose of Migration/Visa Permits and Visas Services agrees to use its best efforts and endeavor in preparing and assisting the clients to obtain their application based on the facts and information provided by the client and on the best judgment of Permits and Visas Services.


a) Permits and Visas Services will provide a detailed Advocacy and Advice on each client’s case. Using our client record management system our highly qualified case workers shall ensure to provide expert advice to prepare case for the client.

b) Client Meetings can be arranged either in person at the Permits and Visa Services office or via phone/Skype with Visas Consultants and Case workers. Client(s) should ensure that the facts of their cases are accurate and understood by Permits and Visas services.

c) If During the course of the Client(s) application, any information is discovered that need to be addressed, which would otherwise harm Client(s) best course of action, Permits and Visas services shall use its best endeavours to find any alternative options available.

d) Permits and Visasshall use its best endeavors to make the Client(s) case as strong as possible and the result which Client(s) seek. Permits and Visas is providing Advisory Services Pursuant to this Agreement, shall not be responsible orliable for any acts, errors, omissions, delays or any indirect or consequential damage resulting there from a professional opinio provided in the course of its business and also does not guarantee success resulting from the advice and assistance given.


a) client further acknowledges that the length of time required to process an Application depends on factors, for example the time taken to verify the submitted documents, the time taken by the Immigration department to review cases and the client acknowledge that such factors exist which are beyond the control of Permits and Visas Services. The client acknowledges that no warranty is given as to the length of time required to process the application or the results.

b) The client further acknowledges that Permits and Visas Services provide advice and assistance only as to the visa application process. Payment of any professional fees to Permits and Visa Services is for the provision of advice and assistance only.


a) The Client agrees to provide all documents, true and accurate and genuine which are required pursuant to the documentation List, which is provided by Permits and Visas Services

b) Permits and Visas Services shall not be responsible for any unsuccessful application for the reason like health problems, any criminal matters, forging or the present of false / fake documents to Permits and Visas Services, not respecting the governing Regulations, Terms and Conditions, not attending the medical exam and/or the interview for any reason, not submit the required documents to the governing body that require, not able to speaking fluently in English during the visa application process interview, not able to responding correctly and professionally to the Immigration Officer regarding the profession and/or the job duties as well as the job description that he/she applied for in his/her Application for visa registration, not providing correct answers on an embassy or consulate interview officer

c) If the client decides to withdraw or cancel his/her Application, or for some reasons whatsoever the client decides not to continue the process of immigration/obtaining visa with governing body the client confirms and acknowledges that he will not hold Permit and Visas Services responsible by any means, and the professional fees is non-refundable.

d) The client further acknowledges that if any government body changes their requirements at any time during the application process and at any time after the clients has accepted this agreements and has become a client of Permits and Visas Services, then the Client acknowledges and confirms that he will then not hold Permits and Visas Services responsible for any inability to submit the clients application due to the government rule change and in such circumstances the client acknowledges that no refund shall be due back to him


a) The Client understands that in most cases he/she will have to prove both his/her English and when applicable his/her moderate French language skills depends on province in which he /she applies for migration/visa with governing body. The clients will undertake to provide such proof via undergoing the International English Language Testing Skills Test (IELTS) as well a similar test recognized by the governing body at his/her expense regarding the (TEF) French language if that applicable.


The clients need to pay the complete fees that require for assessing authority, governing body / professional registration and other cost like attestation, courier, notarization etc. as per advised by Permits and Visas Services consultant team on a consolidated basis with out disputing for a detailed invoice or breakdown.


The client bears the costs of the Police Clearance certificate and medical tests that are required in some cases.


a) The client agrees to assist and support and mutually participate with Permits and Visas Services and further undertakes to ensure the co-operation of any of its relatives, friends and/or agents.

b) The client attest and affirms that at all times he will have a good, positive attitude towards the employees of Permits and Visas Services. Any breach of attitude or non-cooperation Permits and Visas services reserves the right to cancel this agreement without a refund of any payment made by the clients.


a) The clients agrees at all times, to provide all personal, financial, employment ,current registration with any governing body whether in home country or elsewhere and/or other information Permits and Visas services shall require.The Clients further agrees upon the request of any governing body to provide that body with whatever information may be requested.

b) The client acknowledges that all information requested of him/her pursuant to this paragraph (8) must be disclosed in a timely, accurate, truthful, complete and full manner.


Any details, information, intellectual or otherwise (documents) provided by the client to Permits and Visas will be kept confidential. Information and documents provided by the client will not be shared by any other party EXCEPT for any third party which is a required of the immigration process, such as government bodies or Immigration department and case officers.


The United Arab Emirates shall govern the present Agreement. The candidate are to agree that they have requested this Agreement to be drafted in the English language.


For any reason if dispute arises, both parties are agree to seek out mediation to resolve raise issue(s) at the cost of the party who initiated the complain. Also Both parties will agree to a mutual mediator and will put their full efforts forward in order to resolve the issue(s) to a together acceptable benefit.

If mediation is unsuccessful it may then proceed on to a group of punch, which are registered as such, retained by the person bringing the action. The representative agrees to respond to a written complaint in writing within 30 days from receiving the complaint from party. Every effort will be made to resolve the complaint to internecine satisfaction within 60 days from the date of the written complaint. Both parties have the right to bring the unresolved issue to the attention of the regulatory body after 60 Days of the complaint being filed with the representative.


(a) In the event that the client chooses to terminate this Agreement prior to submitting the application to the concerned governing body or during the course of processing client agrees that the professional fee is not refundable.

(b) In the event that Permits and Visas chooses to terminate this Agreement in accordance with the provisions of paragraph nine (8) of this Agreement, the full amount of the agreed fees will be non-refundable.; The contract will be cancelled upon notice to the client by Permits and visas of its decision to terminate this Agreement


If any part of this Agreement or the Application thereof to any person or circumstances is, to any extent, held or present invalid, unenforceable or illegal the remainder of this Agreement or the Application of such part to persons under circumstances other than those with respect to which it is held invalid, unforeseeable or illegal is not affected thereby and continues to be applicable and enforceable to the fullest extent permitted by law.


(a) The client agrees to pay Permits and Visas full fees for Services for the as quoted in the Client agreement, But doesn’t Include Governing body fees and all other related fees mentioned in Paragraph # 5).

(b) Fees are allocated on account as follows until account is at zero balance: the client(s) will be offered different payment plans upon initiation of the case by one of Permits and Visas Consultant(s) thus making it convenient for the client make his/her payments owed to Permits and Visas.

(c) The client agree that he have applied under current rules and regulations, and he will not hold Permits and Visas responsible for any future or retroactive changes introduced by governing body that negatively impact this application. If changes to regulations and rules affect this application, and he still qualify and wish to proceed, He agree to pay Permits and Visas any extra fees that may apply for the additional work.


The Costumer(s) is liable to claim for a refund in a case where:

a) Permits and Visas has agreed that the company is satisfied to submit the client’s case after which the client’s case is returned with a negative decision

b) Given wrong and untruthful advice with regards to his/her application/case resulting in a negative decision

c) Unable to get Visa/Migration due to the company’s misguidance

d) Has incorrectly assessed the clients qualification for the visa/migration in the first instance
The client agrees he will not be issued a refund should the client wish to end their agreement with the company before the time of Permits and Visas submitting the clients Immigration and or Visa application. A refund will only be issued in line with 15(a) (b) (c) and (d).

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